Category: Industry Insights
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How to Win Commercial Work: Conversion – Part 4 of 4
If you want to win more commercial countertop projects, conversion is the stage where everything either comes together or falls apart. Most fabricators understand positioning, targeting and even how to get in front of contractors, but they fail to consistently turn those relationships into real work. Why? Because they misunderstand what conversion actually means in…
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How to Win Commercial Work: Penetration – Part 3 of 4
If positioning gets you taken seriously and targeting puts you in front of the right companies, penetration is where everything is won or lost. This is the stage where most countertop fabricators and sales teams fail, not because they lack opportunity, but because they lack a clear strategy. Stopping by an office, dropping off a…
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How to Win Commercial Work: Targeting – Part 2 of 4
If you want to generate consistent commercial countertop work, targeting the right customers is critical. Most fabricators make the mistake of trying to work with anyone who will give them a job, which leads to inconsistent revenue, high stress and low-quality clients. The goal of targeting is NOT to get more customers. It is to…
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How to Win Commercial Work: Positioning – Part 1 of 4
If you want to win more commercial countertop work, positioning is everything. Most fabricators think they are competing on price or craftsmanship, but commercial clients (like general contractors, project managers and estimators) are evaluating something very different. They are not hiring you for countertops. They are hiring you to stay on schedule, avoid costly mistakes,…
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Boost Profits Fast
Five Best Practices to Immediately Boost Profits in your Countertop Business 1. Focus on the bottleneck 2. Load the trucks the night before (focus on the small details) 3. Implement IT Solutions. 4. Rethink what marketing is 5. Everyone must be replaceable – Focus on systems. CLICK HERE to download a PDF on Boosting Profits
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Let’s Talk Caulk 2.0
Are you using the RIGHT single component caulk for your countertop installs? Sam is back with an updated, in-depth walkthrough of construction adhesives, silicones, latex caulks, polyurethanes and polymers; including SinkLock, High-Tack and Substrate Bonder from Big Dog Adhesives. Whether you’re gluing down countertops, setting backsplash, adhering shower panels or undermounting sinks, this guide covers…
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Quartz and Silicosis – What You Need to Know
If you are in the countertop industry you have most likely heard about silicosis. The issue has come to the forefront since Australia decided to ban quartz (effective July 1, 2024) and Cal-OSHA implemented their ETS in December of 2023. So what is Silicosis? The American Lung Association defines silicosis as “a type of pulmonary…
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Best Countertops for an Investment Property
Our teams have installed countertops in probably close to 1500 investment properties over the last couple decades including at least 10 personal investment properties that belong to our founder and his family. Here are his thoughts and opinions. In today’s world everyone is, or wants, to be a real estate investor as it is the…